Management & Operations

Management & Operations

What Is a Busser in a Restaurant? Responsibilities, Best Hiring Practices & More Bussers are the unsung heroes of any restaurant operation. While they may not take orders or cook the meals, their behind-the-scenes work keeps service running smoothly. From clearing and resetting tables to helping servers turn over dining...

Management & Operations

What Does 86 Mean in a Restaurant? + Where This Code Comes From In a fast-paced kitchen, communication is key. One of the most common terms you’ll hear is “86”—a bit of restaurant lingo that signals a few things to those working or running the business. Whether it’s related to...

Management & Operations

Restaurant Inventory Management 2025 Guide In 2025, restaurant operators face tighter margins, higher food prices, and increased competition. Success now hinges on tight operational control, and restaurant inventory management is at the center of it all. Wondering how to do restaurant inventory? This guide provides an in-depth look into the...

Management & Operations

How to Set Up a Restaurant POS System: DIY Guide for 2025 Setting up a restaurant POS system is crucial for streamlining operations, enhancing customer service, and boosting profitability. A well-configured POS system manages sales transactions, inventory, and customer data efficiently. This guide provides a comprehensive, step-by-step approach if you’re...

Management & Operations

POS System Troubleshooting for 2025 If you’ve ever dealt with a malfunctioning POS system, you know it can disrupt your business operations and impact customer satisfaction. Effective POS system troubleshooting can quickly get your business back on track by addressing connectivity issues, software glitches, and hardware malfunctions. Understanding how to...

Management & Operations

How to Use a POS System in a Restaurant: Getting Started Running a successful restaurant involves juggling many tasks, from managing orders and payments to tracking inventory and labor. Understanding how to use a point-of-sale (POS) system in a restaurant is essential for enhancing efficiency and improving customer service. A...

Management & Operations

In today’s highly competitive restaurant industry, having a strong and cohesive staff is paramount to your business’s success. The hiring landscape has evolved significantly, with a greater emphasis on not just technical skills, but also cultural fit, emotional intelligence, and the ability to adapt to rapidly changing customer demands and...

Management & Operations

Employee retention is one of the most significant challenges facing the restaurant industry today. With an overall churn rate of 73% in 2022, according to the Bureau of Labor Statistics, restaurants struggle to maintain a stable and experienced workforce. High turnover can have far-reaching consequences, impacting operations, customer service, employee...

Management & Operations

As a restaurant owner or manager, one of your top priorities should be fostering a positive, respectful workplace culture. Unfortunately, the restaurant industry has long grappled with pervasive issues of harassment, bullying, and discrimination. These toxic behaviors not only harm employees’ well-being and morale but can also severely impact your...

Management & Operations

Nothing compares to the level of care and attention a committed server provides to guests in a full service restaurant. The latest advances in POS technology equip servers to provide an even higher level of service and attention, while streamlining steps in the dining experience. In this article, let’s compare...